Refund & Cancellation Policy

This policy covers payments made to LocalGURUJI for paid listing packages. It does not cover money you pay to a business you found here — see the Disclaimer.

Paid packages

Paid packages give a business extra visibility and features for a fixed period. Prices, inclusions and billing period are shown before you pay.

Cancellation

You can cancel a subscription at any time from your dashboard or by emailing vishalghosh@localguruji.com. Cancellation stops future renewals. Your package stays active until the end of the period you have already paid for.

Refunds

• Within 7 days of a first purchase: full refund on request, provided the paid features have not been substantially used.
• Renewals: refundable within 7 days of the renewal charge if you did not intend to renew.
• Service failure on our side: if a paid feature was unavailable for a prolonged period, we refund pro rata for the affected time.
• Not refundable: periods already elapsed, or packages cancelled by us because of a serious policy breach (fraud, fake reviews, prohibited content).

How to request a refund

Email vishalghosh@localguruji.com from the address on the account, with the business name and the approximate payment date. We aim to respond within 3 working days. Approved refunds are returned to the original payment method, typically within 5–10 working days depending on your provider.

Transactions with businesses

LocalGURUJI does not process payments between customers and listed businesses and cannot refund them. Please raise those directly with the business.